Question 1

What is CFSS?

Accepted Answer

CFSS is a Minnesota program that supports eligible people in receiving services and supports in ways that can include participant choice and direction. Use the official Minnesota DHS resources on this page for current program information, requirements, forms, and guidance.

Question 2

What is Connect And Care LLC?

Accepted Answer

Connect And Care LLC offers Social Security Advocacy Services, accepts adult guardianship of the person referrals for review, and welcomes general CFSS questions. Official CFSS consultation referrals are not currently accepted. Every guardianship referral is subject to case review and court appointment when required.

Question 3

Where can I find official Minnesota DHS information about CFSS?

Accepted Answer

Use the resources labeled “Official Minnesota DHS Resource.” These include CFSS program information, participant FAQs, consultation-services information, FMS provider information, person-centered practices, forms, and official documents.

Question 4

Which resources on this page are official Minnesota DHS resources?

Accepted Answer

Only resources explicitly labeled “Official Minnesota DHS Resource” are presented as official government information. Connect And Care LLC educational materials and other community resources are separate categories.

Question 5

Are Connect And Care LLC’s practical guides official DHS publications?

Accepted Answer

No. They are independent Connect And Care LLC educational materials. They do not replace Minnesota DHS publications, official program guidance, required training, or case-specific direction from the responsible organization.

Question 6

What is the difference between the Agency Provider Model and Budget Model?

Accepted Answer

The models can involve different responsibilities, coordination arrangements, employer-related duties, and levels of participant control. The appropriate choice depends on the person’s circumstances and preferences. Review current official DHS information before making decisions.

Question 7

Who does what in CFSS?

Accepted Answer

Participants, families, workers, provider organizations, FMS providers, lead agencies, managed care organizations, consultation-services providers, and Minnesota DHS may have different responsibilities. The “Who Does What in CFSS?” guide will explain these roles in plain language, while official DHS information controls current requirements.

Question 8

What is person-centered planning?

Accepted Answer

Person-centered planning starts with the person’s goals, preferences, strengths, culture, communication needs, relationships, and chosen supporters. It supports planning with the person rather than for the person.

Question 9

How does language access support participation?

Accepted Answer

Appropriate language access may include interpreters, plain-language explanations, visual learning, teach-back, translated materials when available, accessible communication, and respect for communication preferences and culture.

Question 10

Does a person’s English proficiency affect their ability to make decisions or direct services?

Accepted Answer

No. A person’s English proficiency should not be used as a measure of their ability to make decisions, express preferences, direct services, or participate in planning. Appropriate language access supports meaningful participation.

Question 11

Is Connect And Care LLC Minnesota DHS?

Accepted Answer

No. Connect And Care LLC is independent of Minnesota DHS. It does not claim DHS approval or endorsement.

Question 12

Is Connect And Care LLC currently a DHS-contracted CFSS Consultation Services provider?

Accepted Answer

No. Connect And Care LLC is independent of Minnesota DHS and is not currently a DHS-contracted CFSS Consultation Services provider. Any consultation-services direction is future, not an available or approved service.

Question 13

Does training replace DHS/MHCP-required training or certification?

Accepted Answer

No. Training does not replace required DHS or MHCP training, testing, certification, enrollment, orientation, or other provider requirements. Confirm current requirements with the responsible organization.

Question 14

Can Connect And Care LLC determine eligibility or authorize services?

Accepted Answer

No. Connect And Care LLC does not determine eligibility, authorize services, or write, review, submit, or approve official CFSS service delivery plans. It is not an FMS provider, lead agency, assessor, or CFSS provider agency.

Question 15

Where can I find training information?

Accepted Answer

Visit MN Training Hub at https://www.mntraininghub.com for training information and opportunities. Connect And Care LLC no longer presents Training and Education as a service.

Question 16

What information should I avoid sending through the public contact process?

Accepted Answer

Do not send participant names, health information, diagnoses, member or identification numbers, financial information, assessments, service plans, case records, or other confidential information through public email or the website.

Question 17

Are community-resource listings endorsements by Connect And Care LLC?

Accepted Answer

No. Community-resource listings are provided for informational purposes and do not constitute endorsement by Connect And Care LLC. Visitors should confirm current eligibility, availability, requirements, language access, and contact information directly with the responsible organization.

Question 18

How should I confirm that a resource or requirement is current?

Accepted Answer

Start with the linked official Minnesota DHS or primary organization website. Check for the most recent version or update information when available. For case-specific questions, confirm directly with the responsible organization.