Person-centered planning

Start with what matters.

A person-centered plan connects formal services with the person’s real life: routines, relationships, culture, strengths, goals, and the kind of support that helps them participate.

The person leads

The participant decides who to involve, what goals matter, what support feels useful, and how they want choices explained. A representative or trusted supporter can help when the person chooses or needs that support.

Questions to bring

  • What does a good ordinary day look like for me?
  • What do I want to do, learn, keep doing, or change?
  • Who do I trust to help me think or communicate?
  • What support works well—and what does not?
  • How should my service delivery plan reflect these priorities?

Listen first

Use the person’s own words, communication style, and preferred pace.

Make room

Include chosen family, culture, community, and relationships when the person wants them involved.

Review together

A plan should remain connected to the person as life and goals change.

A plan should sound like the person.

Start with a general question about planning. Please keep private participant information out of contact requests.